Account got suspended?
Take legal action against it now!
Existential threat due to account suspension
Whether you as a retailer no longer have access to your PayPal or Amazon account or as a creator are denied login to your social media account: Account suspensions are not simply to be accepted or even fixed with the creation of a new profile. They can result in serious financial losses if the business basis is so closely linked to the profile.
In our YouTube video attonrey and partner Jeremy Gartner explains you how we can help you.
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There are many reasons for account suspensions. Whether data breaches, alleged policy violations or deviant behaviour: An Instagram block can also be imposed, for example, if a user's behaviour deviates from their usual behaviour and the platform's algorithm suspects spam as a result, e.g. if a large number of direct messages are sent at once or a large number of posts are posted, liked or commented on within a short period of time. In the event of repeated offences, however, this often results in longer blocks or permanent exclusion. Incidentally, as part of Meta, Instagram reserves the right to block accounts even if there have only been problems with the Facebook account. This means that the block does not necessarily have to be related to behaviour on the Instagram portal.
Tip: As a rule, blocked Instagram accounts are permanently deleted after around 90 days. It is then no longer possible to lift the block and restore the content, even by legal means. It is therefore important to act quickly. Contact our legal experts for a free initial consultation.
How it works:
Fill in the contact form
Fill in the contact form with the required data. It only takes 2 minutes.
Assessment of your case
After you have sent in the contact form, we will check your details. You will find out whether it is advisable to take action against the blocking.
Customised solution
After you have had an initial non-binding assessment call, we will work out a customised solution for your case at your request.
Make a free enquiry now.
✓ Competent advice from a lawyer
✓ Initial consultation free of charge
Frequently asked questions
We have regularly been able to achieve effective solutions for our clients, particularly in cases where there was no reason for a block. The details depend on your individual case, which you should first discuss with our experts.
After submitting the form, you will receive an e-mail with the option of direct commissioning via our WBS.LEGAL-shop. Alternatively, you can simply wait until one of our experts contacts you for a free consultation.
After completion you will receive an email with the client questionair.
We will contact you within a few days of completing this questionnaire to confirm receipt and provide you with the relevant file number.
After reviewing your case, our experts will send you a letter of request, customised to your circumstances and approved by you, requesting the unblocking/granting of access to the respective platform.
When you commission us, we charge a flat rate depending on the details of your case. This includes the demand letter and three reminder letters. This gives you full cost control.
In principle, legal expenses insurance covers the costs in these cases, but you have to check your individual insurance coverage.
Our experts usually prepare and send your customised letter within a few working days. However, the overall processing time also depends on the speed of the other party. In our experience, the various platforms do not have standardised procedures here, so we cannot tell you in advance whether and when you can expect a response and unblocking. Overall, you should expect a few weeks.
It has recently been shown that even unfounded blocks often persist. Legal vigour can therefore pay off, especially if the account is an important source of income for you.
In each case of blocking, you should have received a notification from the relevant platform, e.g. in the form of an SMS or e-mail. Here you should be able to see the time and reason for the blocking.
Based on our numerous experiences with the cancellation of account suspensions, we consider the failure of our out-of-court service to be very unlikely.
If, contrary to our expectations, your account is not unblocked, you have the option of taking legal action against the platform. To do so, you can consult a local lawyer or us if you live in Germany.
However, it is most likely that our service will unblock your account without the need for legal action.